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💢 Issues with League - losing rewards and status, etc. 💢 

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Comments

  • CassD
    CassD Posts: 18,516

    Hi @PrettyBubbles. Just an update. I've passed more levels now and my score still remains unchanged from.what it was at the weekend. I've once again logged in and out, force closed my game etc, but still no change.

  • johamilton
    johamilton Posts: 26,822

    Hi @CassD , sorry you are having this problem. It has been turned into the CM. I know the wait is hard, but I am sure they are working on it. Thanks for the update ☺️

  • PrettyBubbles
    PrettyBubbles Posts: 27,160

    Hi @CassD I haven't forgotten you I am just awaiting feedback 💓

  • CassD
    CassD Posts: 18,516

    Hi @johamilton. There has been a considerable change in my Astral League screen. Now, instead of being in 2nd position, I'm in 12th position with no points, after just passing yet another couple of levels. (Everyone is on zero points!) I don't think that this is very fair treatment at all, as I worked hard to clear the levels and obtain the boosters for first place. Here's the screenshot - it looks more like BWS2!


  • johamilton
    johamilton Posts: 26,822
    edited August 2022

    Hi @CassD , it looks like it started all over again also but only with 6 days. Weird. I know you have done this a few times, but is you will reboot it again....Log out, turn off, log back in and lets see what it does. The CM's are gone for the day, so we will not be getting a response this afternoon, so if you will be so kind, I would appreciate it. 😘

    I do not play BWS2, so I cannot respond on that. I have not had the League for awhile, so I cannot see what mine looks like.

    I hate that you are going thru this. I know it is so aggravating. 😕

  • CassD
    CassD Posts: 18,516

    Hi @johamilton. I've done that and the only change is that I'm now 14th and heading for relegation instead of first place!

  • johamilton
    johamilton Posts: 26,822

    Ok @CassD, I saw that @PrettyBubbles asked if there was am update on this problem. Sorry, will just have to wait until tomorrow and see. 🤗

  • CassD
    CassD Posts: 18,516
    edited August 2022

    Hi @johamilton. Further to my post above, I've just passed another level. I now have two points and am seventh.

  • johamilton
    johamilton Posts: 26,822

    Well @CassD , at least it budged a little. Please let us know if it keeps moving in the right direction. Maybe, hopefully, it is fixed and it had to be reset 🤷‍♀️ Just making you start over.

  • PrettyBubbles
    PrettyBubbles Posts: 27,160

    Hi @CassD Glad to hear you are now progressing please let us know if that changes

    With the different layout I know the studio was planning on updating this event and rolling out a test to just a few so I presume that is it

    I have double checked so am awaiting confirmation 💓

Hey! Would you like to give us your opinion?