💢 Issues with League - losing rewards and status, etc. 💢 

PrettyBubbles

Hi @CassD Yes it is as a thought.

This is new leagues boards currently being tested so is not yet rolled out to everyone

Lucky you you get to be involved in the testing of the new design 😀

You may find one time you will have 1 week to play and another time 2 weeks as this is all part of the testing

Have fun and let us know if you get any issues with it so we can pass your feedback on 💓

CassD

Thank you @PrettyBubbles It would have been good if they had allowed this round to finish first, especially since I had tried so hard to get in the top two - obviously using a number of boosters which have now been wasted.

It put me on zero along with everyone else, so not very fair (especially since I shall be away from home for a few days and unable to play much), although some of the others may well have been in exactly the same situation in their groups.

I'll give you my feedback. At first glance, the screen looked more like BWS2.

PrettyBubbles

Hi @CassD sorry this test had to take place halfway through

We look forward to your feedback 💓

johamilton

Hi @CassD , so glad you are back playing and things are running good. 😘

johamilton

Hi @CassD , I finally got the Conjure games back and it is also the new one!

CassD

https://community.king.com/en/bubble-witch-saga/discussion/comment/2326528#Comment_2326528

Hi @johamilton. I just wish they wouldn't introduce these things in the middle of a run. I'm going to have great difficulty in finishing in the top three now.

I did try to contact Support to complain, especially about my wasted boosters, but, as it's impossible to add a topic (because there are none listed!), I've been unable to do so.

PrettyBubbles

Hi @CassD If you select contact us at the bottom of this page you can select from the topic drop down

Select the problem with my game tab and also add your ID in the comments box

They are usually pretty good at helping

Let us know how it goes 💓

johamilton

Hi @CassD , yes I totally get it. You are working on getting to the top and bam, all new and back to zero. Sorry about that 🤗 But at least it is now working 😘

CassD

https://community.king.com/en/bubble-witch-saga/discussion/comment/2327118#Comment_2327118

https://community.king.com/en/bubble-witch-saga/discussion/comment/2327112#Comment_2327112

Thank you both for your help and commiserations. I contacted Support and was told that the studio is working on the problem, but they have no idea how long it will take. I'll just keep playing and see what happens.

PrettyBubbles

@CassD you are very welcome I am surprised they didn't offer you compensation for what you lost they are usually very good 🤷‍♀️💓