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My Game is not working - (Now fixed)!

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Answers

  • johamilton
    johamilton Posts: 26,805

    Hi @Bubbly_Fox, have you read what to do HERE, Please read what @PrettyBubbles said what to do ๐Ÿ‘ป

  • Bubbly_Fox
    Bubbly_Fox Posts: 7

    Level 2

    Hi Jo, I've tried all of these steps, pretty bubble's post is the first thing I looked at when this started happening. I'm not sure what's going on but I've missed almost a week and a half of sign in's and such, I am just hoping this might be fixed soon. I'm almost to level 300 and it's kind of become a relaxing thing to play in the evening after a long day at work.

    Thank you for replying! ~

  • ange58
    ange58 Posts: 2

    Level 1

    Its been driving me nuts for over a weekm, have tried all the above steps

  • Tracey29
    Tracey29 Posts: 1

    Level 1

    Hi

    Level 1384 isn't opening for me and hasn't done for the last few days, lost 30mins of free play as well. When I click the screen changes but the witch stays hovering over the level

    Please can you look at why this isn't working as I can't play anymore :(

  • QueenB
    QueenB Posts: 15,430

    Hi @Tracey29 and welcome to the Community ๐Ÿ˜‰

    Can you post a screenshot showing how Stella is blinking the level for you?

    Also, which device do you play on, mobile or on PC?

  • Tracey29
    Tracey29 Posts: 1

    Level 1

    this is opening page

    image.png

    then when I click on the witch I get activate ad play - so select play and this is what I get

    image.png

    the bugs move up and down each side but the game just doesn;t open


    Thanks

  • PrettyBubbles
    PrettyBubbles Posts: 27,121
    edited July 2021

    Hi @Tracey29 Welcome

    Please have a read through my post with the process thats reccomended then hopefully we can get you playing again ๐Ÿ‘โญ

  • PrettyBubbles
    PrettyBubbles Posts: 27,121

    Hi guys the link HERE gives you the uninstall procedure to follow please can you post any further questions regarding this within that thread that way we know where you are and you will see any updated advice within that thread ๐Ÿ‘๐Ÿ’“

  • ange58
    ange58 Posts: 2

    Level 1

    Wont work no matter which browser I reinstall it on

  • PrettyBubbles
    PrettyBubbles Posts: 27,121

    Hi @ange58 That is strange it should work for you if you have downloaded it in windows 10 as a new game and not linked it to Facebook.

    Is this what you have done ๐Ÿค”โญ

Hey! Would you like to give us your opinion?

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