The Community in more languages
Now the forum welcomes more languages.
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Hi to everyone still experiencing issues with your game.
The reason we have given you the following advice is because we want to get you back to playing your game as quickly as possible that as our priority.
We know this is not your fault and is inconvenient for you this is why we once you have followed the advice and have loaded a new game will manually restore your levels and also send you some generous rewards to your new account as a way of saying sorry for your inconvenience.
If Facebook fixes the issues on there platform there is nothing stopping you merging at a later date.
It is very clear that that is not the case as yet as the majority of issues our players get are those using Facebook.
Any fix from Facebook if there is one will be posted here for your information.
We have reposted the advice below a few times so as to bring it down for anyone new joining this discussion.👍
@Catering01 Sorry to hear your disappointment
The advice does not suggest you join Facebook it suggests the opposite.
The only fix for this issue is to uninstall your game and reinstall using windows 10 or a mobile.
if you note what level you are one we can manually restore them for you 👍⭐