I do not receive lives

begladcowsdontfly

robyngar said:

I've been sending life requests since I started playing and have not received ONE.  What's up with that??!!!

begladcowsdontfly

I'm sending lives and no one sends any to me? What IS up with that?

zoomzoom1969

Would definitely be a bonus! When I request lives, only my fb friends show up. And I never get any lives sent back. I wonder too if they even receive them from me 🤔

Birdie_Bomb

More lives?

QueenMia

Hi everyone, 

As I said in 2 of my previous posts, we're having issues with third party and our Teams are working directly with them to fix this, however, some implementations need to be done which might take some time. Therefore, we're very sorry but if you're playing via Facebook, there can be some discrepancies between the lives sent and received.

However, if you are connected to the Kingdom (and to the Kingdom only, not Facebook), please let me know what's your issue (Can send but not receive/ Cannot send nor receive/ etc) and your Game ID below so I can pass it to our Team for further investigation. That would help us to understand what's going on and be able to fix any issue that may be ongoing. 

If you're also playing via Facebook, please note that there is no need to report anymore as we're working on it. I will update once we have a solution but bear in mind that since third party is involved, it can take longer. 

If you don't know how to find your game ID, check this  

Thanks a lot everyone for your understanding and patience. 

ashley603

I’m playing strictly on Kingdom and seem to be able to ask for lives but I have only received maybe 2 lives back since I started playing the game in November and I only ever get a request for lives from the same 1 person. My game ID is 1285847377

QueenMia

Thank you for the details, @ashley603 - I've passed these to the team and it will help us investigate if there's an issue! 

SamiaAlves24

preciso de vidas alguém me ajuda ?

(EDIT: Unsupported Language)

SamiaAlves24

Nossa eu desesperada por vidas! 😭

(EDIT: Unsupported Language)

Joseph45

Hello @SamiaAlves24 and @yeon, and welcome to the community. @SamiaAlves24, we currently only support English in the community. Please remember to post in English from now on. If you need lives@yeon, just follow the graphics below. Then just wait for them to appear in your life queue in your heart meter.