Bug - Sent back to level 1560 and stuck at it (FIXED - Pls update to new version 1.37.4)

jeanps

Thanks Stan,

When I log out and in again, I immediately get back to level 2735. Nice! Sadly, when I close the app, and go back in, it's reverted to 1560!

So I guess I just have to log out and in every time I want to play.......

AbhinavSargar

@daryan1313 You Won't Recieve that event if you Haven't Received it previously but you can get Underwater Surprise Bonus Run Event Instead.

AbhinavSargar

Hi @jeanps Welcome to the Community,

You need to go back and Click Play again to continue.

daryan1313

I did receive it previously. I missed two gifts in the last one and didn't finish the Star Chaser part.

BQN537

I have had this happen to me so many times where it goes back to level 1560 if I close the game sometimes it goes back to my original level if not I play one of the levels and then it goes back to my current level.

Hope this helps 🐨🐬

kiara_wael

https://community.king.com/en/candy-crush-friends-saga/discussion/294488/sent-back-to-level-1560

Hi @slanning782 . Welcome to our Community

Sorry for inconvenience , please  Log Out Game > Restart Device > Open Game & Log In.

Have same issue here 👇️

https://community.king.com/en/candy-crush-friends-saga/discussion/292851/bug-sent-back-to-level-1560-and-stuck-at-it-reported

kiara_wael

https://community.king.com/en/candy-crush-friends-saga/discussion/294497/cannot-get-beyond-level-1560-yet-again

Hi @jeanps . Welcome to our Community

Sorry for inconvenience , please Log Out Game > Restart Device > Open Game & Log In.

Have same issue here 👇️

https://community.king.com/en/candy-crush-friends-saga/discussion/292851/bug-sent-back-to-level-1560-and-stuck-at-it-reported

JantaratA

Hi

I also the same prob that backward to level 1560 but after in-out the game will be updated present level by the way after exit and play again it’s become back to level 1560 again....

guide me how to fix (I always connect on internet)

gr33n3y3z

For the moment the studio is looking to fix the bug. with that being said the only way to get back to your current level is to log out of the game and then log back into the game and it should take you back to your current level! I hope that helps!

AbhinavSargar

Yes Click Settings->Click Red Button->Click Play.