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Hello @epage and Welcome to our Friendtastic community!
Dach's Delivery has not been available for some players since the end of May / beginning of June this year. When the issue was reported to the Studio, they responded that so-called AB tests were being performed causing some players to not have the event.
You can read more about AB testing HERE. The interview is quite long. Please scroll down to the answer from Jessica, Data Scientist.
My colleague reported that it took about 6 months to be released from a test group before her game functioned normally. Unfortunately, I can't tell you how long current tests will take, but if you will share your User ID, I will report your issue to the Studio.
Hi @Chrissyh, I understand your frustration. At present, there is no way in Candy Crush Friends Saga to know if players are receiving lives you have sent to them. There have been improvements in the functionality for sending and receiving lives, but we can all agree that more could be done. I do not know what priority the Studio is currently giving to improving this functionality. My advice is to keep your app updated so you don't miss any improvements that may be coming. I wish I had better news.
Hi @MountainMom and @DieOmimi
I understand that many players have not been able to play Dach’s Delivery for a while. I am sure this issue is affecting many teams. Would it be possible to find out who still has this feature and make temporary team with these players. I have not been able to complete an event in a while, because my team could barely complete one delivery. I believe my team only has five active players.
I say temporary teams, because if DD is ever fixed, we all can return to our original teams.
@MiladyR, There is no mechanism for temporary teams in Dachs Delivery Service events. However, you can join an existing team and later "leave" that team to rejoin your original team. You might want to visit the "Find your team HERE" hyperlink above to see other players who are seeking new teams or players.