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⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
Characters stuck downloading- Under investigation!
Answers
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Ok @Jelly_Minah I sent it to the studio and hope someone else is there. If not, we'll probably have to wait for Monday.
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Hello, I've trouble with Olivia too. I play through android device and my account in game connect through Facebook. What should I do?
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Hi @irochka_05 Welcome to Candy Crush Friends.
First, please check if there is an update for your game and run it. If the problem has not been solved, I need your ID.
Please go to the app on your Android device, go to your profile where your avatar can be seen. At the top is a lettering "King". There you click on it twice. The number that can be seen under the lettering is your ID. I have to give the ID to the studio so they can fix Olivia on your house.
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@DieOmimi Everything is working fine now. Thanks.
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@Andres-2 unfortunately, the normal troubleshooting measures do not help.
Please check if you have an update and run it.
If that doesn't help, I need your ID so the studio can fix it manually. Until a fix is released by the studio for everyone, we'll share the ID of the players who get in touch.
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I uploaded the last update and it still the same, Here is my id
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Thanks @irochka_05 I will report your ID to the studio so that Olivia is manually repaired for you. Unfortunately, the studio is not occupied on weekends, so I probably have to put you off until Monday. I'm sorry I can't help you sooner.
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