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Characters stuck downloading- Under investigation!
Answers
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Hi @kimmyfran Welcome to the community of King-Games. You are here at Candy Crush friends.
I'm sorry it happened to you too. Please see how it looks with me:
I have already reported it on September 10th but unfortunately no answer from support that shows a solution.
The standard troubleshooting steps do not help (log out, turn off the device and turn it back on after some time, log in to the game).
Please be patient and do not take any rash steps. In particular, no uninstallation, all boosters are lost.
I can only ask you to be patient until we can hear from the studio and offer a repair.
As I said, I have the same problem.
For another character with the same problem, we reported the ID to the studio and it was manually repaired in individual cases. Please post your ID here. You can find them in your profile if you double-click on the lettering "King" above your avatar. The number that then becomes visible is your Game ID. Please post them here.
Thank you very much.
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Hi @tomatopotato and @Cats4Caz I will include your ID's in the list for ds Studio. ✔️
Unfortunately, no solution is emerging at the moment. I, too, have to live with it at the moment until the studio has figured out how to fix it. For me it is particularly difficult in new levels, as the 'selection of the Friends gets smaller and smaller. 😥
