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Thank you for your observations @Pitty_Kitty, @SamKnight and @krisp88. Unfortunately, I don't have any information from the studio about this yet and will ask our CM to ask again. However, the errors in events should not affect the score.
Thank you very much.
Hello guys 👋
I'd like to share my ice cream race ended with star race! This time I opened the game at the time of the deadline to see if it dared to quietly disappear again.
I received my lollipops. 👌
Finally my watch on this type of events is over. No more 😅
Hopefully the other players affected by this issue will receive their hard earned rewards as well 💪
Hello @hrbooth20, WELCOME to our Friendtastic community.
Your situation sounds unique. Here are some ideas.
1. Do you login on a different device than your husband? If so, please try logging in on his device (or another device) and see if your gold bars get delivered.
2. Have you tried recommended troubleshooting suggestions? ...restarting your device, making sure your game app and device's operating system are up-to-date, making sure that you clear the cache in your browser regularly: https://clear-my-cache.com/windows.html
3. If you still have not received your gold bars, please tell us the type device and operating system you are using (e.g. Windows 10 on a PC, Android mobile device) and include your User ID.
We will work with you to find the solution. In any reply, please include my name preceded by an @ sign (@MountainMom) so I get notified of your reply.
Won 1st place with ice cones this week. Today the contest ended, put in an effort - more than 7k cones at the end...
its such a childish bug from Candy Crash developers and testers team. Simply LOL. How hard is it to store the winners after contests end and hand over the prizes once winners login next time??!
whats the nonesense of needing to be logged in the moments or right after contests end in order to receive the price? Is this app developed and not updated since 1990?
shame, 100% uninstall
Hi all,
I won a 2nd place in the recent ice cream cone contest, but I didn’t receive my rewards. The contest icon just disappeared and I can’t find a place to claim my rewards.
I played on my iPhone and logged in with my Apple ID. I tried to log out and re-logged in, still nothing to claim. What should I do?
Hello @Cocon3t and WELCOME to our Friendtastic community.
We have identified this as a common issue with the latest ice cream cone challenge and will seek a satisfactory solution for all affected players. Please be patient while we work on this.
We are pleased that you found your way to the Candy Crush Friends Saga forum in this community. We invite you to explore the various areas for fun and chances to win boosters or gold bars.
cc: @DieOmimi