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(REPORTED) Second week of holiday calendar error "out of move" without playing

24

Answers

  • schmotzeschmotze Posts: 1 Newbie
    edited December 2019
    same thing here.  

    Only possible move was consumed by the booster. 

    Version is latest as phone auto updates.
  • Hey! Would you like to give us your opinion?

  • PummyRajPummyRaj Posts: 13,069 Farm Moderator
    Hello again @christine88

    The team would like to know the version of the game you have right now, please!  

    Thank you :) 

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  • christine88christine88 Posts: 583 Level 5
    @PummyRaj ... What do you mean version of  the game
  • christine88christine88 Posts: 583 Level 5
    I got the holiday calendar event where I only get one chance to pass the level. 
  • PummyRajPummyRaj Posts: 13,069 Farm Moderator
    edited December 2019
    Hi @christine88

    Version is a number -- something like 1.23.45 (just an example,not the actual version)

    Since you are playing on Android, you will be able to find it through Play Store.  Go to Play Store --> Click on Game -->  Do not click on "Open" but scroll down a little bit and see if you can find it there.  And / Or if you see "What's New" with an arrow next to it, click on that arrow and skip the description and scroll all the way down, you will find the version number at "Game Info"!

    Hope this is clear and not created a confusion =) 

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  • stamastheclamasstamastheclamas Posts: 1 Newbie
    1344498395, same problem. Had booster the changed one of the starting pieces to a different color. "Out of moves" on the first move!
  • PummyRajPummyRaj Posts: 13,069 Farm Moderator
    Hello @stamastheclamas A Warm Welcome to our friendly King Community :) 

    I am sorry to hear that your game is also having issues with this glitch!!  Thank you for providing your game ID number.  

    The team will need the game version you have right now!  Please let me know if you need help to find it!  If you are using Android device, please check my above comment on how to find it!    

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  • AgulaAgula Posts: 7 Newbie
    Hey, I have a small question, I had missions from the beginning went through all levels well until today. In the morning the problem, as in most people, I had a bonus at the start and jumped out that there were no moves. In addition, in the afternoon I was updated for the Thursday update and shows me that I did not participate so I can not fight at the last stages. It goes to fix it back.
    Version of the game the latest update from 5 12 2019
    User ID 1120081217
  • PummyRajPummyRaj Posts: 13,069 Farm Moderator
    edited December 2019
    Hello @Agula Welcome to our friendly King Community :) 

    First of all, Thank you very much for coming back and posting your question in English :+1:  

    Very sorry to hear about the issue in your game!!  Thank you for posting your user ID number.  Can you also post the version you currently have?

    ** Tap on "Type your Comment" box located below to write back your reply.

    Talk to you soon!  Have a great rest of the day/evening! 

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  • AgulaAgula Posts: 7 Newbie
    I think the status returned before the upgrade, but I'm not sure because I can't check. I think so after today's task because it appears again as failed. I hope that somehow fix it because I love this game and I would not want to lose the opportunity to win by problems with the game
  • TscharlieTscharlie Posts: 3 Newbie
    I have had the same issue. Started today calendar challenge with a free boost which has been placed on top and after this boost has been placed no further move was possible and the game has been finished automatically  with "no moves left" :-(

    My ID is  7250148086... Playing on mobile Android
  • PummyRajPummyRaj Posts: 13,069 Farm Moderator
    Hello @Tscharlie Welcome to our friendly King Community :) 

    Our Friends game In-charge has already reported this issue to the Studio and they are looking into it :+1: 

    Thank you for providing your game ID number and the device details.  Can you also write what version you have right now? 

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  • TscharlieTscharlie Posts: 3 Newbie
    @PummyRaj  My Version is 1.27.5  (updated 5.12.2019)
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