(REPORTED) Second week of holiday calendar error "out of move" without playing

Attena13

Said I was out of moves before it began and that if I quit I would fail so I spent the gold bars and it did the same thing now I cant play it and wasted all my bars trying 

NAdelmund

Player ID 1404248876 Version 1.26.7

Tscharlie

@PummyRaj Thank you !! for resetting Monday challenge, was able to Play again now.

GranBarb

@QueenMia, this happened to me, too, on the 1st game with Yeti.
But, I know what the problem was. I had 1 of the boosters that load when you start the game - the booster that makes Yeti load a wrapped candy. There was no candies that could match after that & I got the message that said game over. The second try, luckily, did have 3 candies that matched, so I did finish that first level.
Hope I've explained it so that you can understand. 
Those boosters are great, but when there are only a few candies to start your game, it can mess you up!

QueenMia

Hi everyone and thank you for providing your details! The Studio is looking into it and a fix is on its way! 
For now, we advise you to exit the level and try again as it should work - We have sent a little something to your game to make up for the life you lost while experiencing the issue.

Will keep you posted on a fix! 

Thanks and happy playing 🍒