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Shows lives on the envelope, disappear when I open it! (FIXED on version 2.31.22)!

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Answers

  • QueenJulie
    QueenJulie Posts: 5

    Level 2

    same here, on my cell and on my tablet, i logged out and back in, cleared cookies, i gather we need to wait until it's fixed
  • _Elsa_
    _Elsa_ Posts: 37,287
    Hi guys, welcome to our community.  I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to do them for a chance to win gold bars.




  • _Elsa_
    _Elsa_ Posts: 37,287
    Hi guys, welcome to our community.  I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to do them for a chance to win gold bars.




  • bighugo
    bighugo Posts: 4

    Level 1

    The extra lives given by friends disappeared as soon as I clicked on Messages, and the Messages box becomes empty.  Please help.  Thank you
  • bighugo
    bighugo Posts: 4

    Level 1

    bighugo said:
    The extra lives given by friends disappeared as soon as I clicked on Messages, and the Messages box becomes empty.  Please help.  Thank you
    That problem happened to me with Jelly Crush.  Please help
  • _Elsa_
    _Elsa_ Posts: 37,287
    Hi @bighugo, welcome to our community.  I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to enter them for a chance to win gold bars.  

    I wonder if this is a new glitch starting.  I will keep checking the community today to see if anyone else reports this.  If you see messages reporting this, can you please post the links here and tag me. Thanks for letting us know.

  • bighugo
    bighugo Posts: 4

    Level 1

    that problem happened with candy Jelly Crush, not with candy crush soda  
  • _Elsa_
    _Elsa_ Posts: 37,287
    You are right that it was reported in Jelly so that is why I am asking if you see any with this issue posted here in Soda then it might now be happening now in this game too.
  • rock
    rock Posts: 9

    Level 2

    edited October 2019
    When I open the game it shows I have messages, but when I click the message envelope, there are no messages in side.  Each day the number of messages gets more, but there are never any messages.  After I close the message envelope, it shows no messages.

Hey! Would you like to give us your opinion?