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Allen not working (Confirmed fixed by the Studio)!

Beepbeeps98Beepbeeps98 Posts: 3 ✭
edited September 5 in Support
I finish a level get a balloon for Allen. He appears to throw reward on next level only it doesn't appear 

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Answers

  • QueenBQueenB Posts: 2,990 Community Moderator
    Welcome to our Community @Beepbeeps98 😃

    Was it a one time thing or is this still persisting? 

    Farm Heroes Saga - The studio is hunting for feedback, share yours here
    Don't miss out on Gold Bars here

  • Jmr3284Jmr3284 Posts: 5 ✭
    I've exactly the same problem since yesterday. 
  • Beepbeeps98Beepbeeps98 Posts: 3 ✭
    Its persistent. Still no rewards from Allen
  • QueenBQueenB Posts: 2,990 Community Moderator
    Thanks for getting back @Beepbeeps98

    Can I have your User ID please ao we can have a closer look? 

    Farm Heroes Saga - The studio is hunting for feedback, share yours here
    Don't miss out on Gold Bars here

  • jsim79jsim79 Posts: 0 ✭
    Allen shows up with ballons appears to throw but nothing shows up. 2 days now. Uninstalled and reinstalled still same thing.
  • A77ieA77ie Posts: 10 ✭
    The same thing is happening to me! It's so upsetting, Allen's journey is the one thing that makes this game the most fun! 
  • Jmr3284Jmr3284 Posts: 5 ✭
    Mine is also still persisting. How frustrating. 
  • Jmr3284Jmr3284 Posts: 5 ✭
    I'm having the exact same problem. It's so incredibly frustrating. 
  • ica_kruseica_kruse Posts: 16 ✭
    Mine has been doing the same thing for a few days
  • Jmr3284Jmr3284 Posts: 5 ✭
    Still nothing and no explanation or suggestion of what this bug could be. 
  • MersobsessionsMersobsessions Posts: 2 ✭
    Allen is not working for me either.  Has been happening for a couple of days now. 
  • thepsynthepsyn Posts: 4 ✭
    Same here. All weekend Allen has not been giving me my rewards. Same as the Plant that gives you daily boosters, they just disappear instantly.
  • safsacsafsac Posts: 8 ✭
    Same here...Allen flies by and waves like he's giving me my rewards but they don't appear. This has been happening since Aug 15. I emailed King customer service but have not heard back from them.
  • Faith_3Faith_3 Posts: 7 ✭
    Hi,

    I know other people have this problem recently, but I just wanted to say that I also have this issue. Basically, when I win a jelly crush level Allen comes and says I’ve got a reward, and then on the next level he goes through the actions of throwing the rewards on the game board, but nothing appears. I’m play on an iPad mini air 4, updated to the latest update ( iOS 12.4). Does anyone know the reason why this is happening right now?

    Thanks
  • ica_kruseica_kruse Posts: 16 ✭
    I have actually uninstalled and reinstalled the app twice and still doesn't work
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