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Loss my progress
how to get my progress back
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Did you not receive Unlimited Lives this week?
The Unlimited Lives this week are given out every afternoon and 24h a day. If you had issues receiving the Unlimited Lives, please note that they are only sent to mobile devices and to the Windows app. You will also need to have the latest update of the game installed to be able to receive the Lives. Read more about the…
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How to pass level 1981 with only 20 moves? frustrated!!!
You give only 20 moves on this level with many jelly ladies to break, how am i suppose to make this work in 20 moves? I've used boosters and still can't get through this level. You should classify this level HARD!!
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IMPOSSIBLE CANDY CRUSH LEVEL 6956
So far I have seen nobody at all achieved level 6956 without using boosters. Please improve the game and make it possible to play with real skills - even it's an extra hard level it still need to be practical. Passing it with loads of boosters is merely cheating like a loser. Please review the game and make it doable.…
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1981 Candy Crush
My 1981 game allows me 20 moves. When looking online for strategic help they have 28 moves Describe your question in more detail here (at least 40 characters please)
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What happened to the option of using your hold bars to get 5 more chances to complete a level?
The wheel for a free spin just keeps on saying loading, even after logging out and restarting my phone.
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Please can you help with a problem?
I tried to change an out of date email address to a new one. When I attempted this, my avatar was changed from a cute little chipmunk to a grotesque face. When I tried to change it back, my level was reduced from nearly 4,000 to 1. I can't seem to make my password work. Please help me to restore the game. Thank you.
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*Edited by CM: Unsupported language*
*Edited by CM: Unsupported language*
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The app keeps telling me my internet is not on but it is
I seem to have trouble with my Candy Crush Saga. I can play but no rewards as it says “no internet”. But I do have WiFi on. I try to sign in but it tells me to come back later. What am I doing wrong.
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Progress lost due to new iPad
Hi, I have purchased a new iPad. I backed up the old iPad to iTunes and then restored the data onto the new iPad from back-up. The old iPad wasn't backing up to iCloud as far as I'm aware. I was on approx level 3,500 in CC and have now reverted to level 6 on the new iPad! I have set up a load of other stuff on the new iPad…
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Error
Its been nearly a week for me. How many others are having this same problem for this long? I'm so frustrated. I can't get any boosters or even purchase.
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re boosters
Hi I have seen on here from you, that lost boosters can be added back to my games if I have taken a screenshot. Which I have. Can you tell me how do I do that as the contact email doesn’t appear to allow attachments. Would I do it on here? Many thanks.
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My levels are not syncing between my iPhone and iPad, both are connected to Facebook
My iPhone has reset back to level 1, though I am logged in through Facebook. My iPad still has my current progress (level 743). How can I get my iPhone to sync again? I have tried uninstalling, logging out, etc over 10 times. Thank you in advance!
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Dainty Bundle
i just bought the dainty bundle but did not receive any items (50 coins, gift and 1 hr playing time) from the bundle. please help..
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Wron Level 3995
This Level Ned 200,000 points and in my game Neds 320,000 imposibble to,pas
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Why is candy crush saga crashing.
I have a ticket #9457673. I’ve played this candy crush saga for a long time. Now it’s freezing when I’m on a level. Can’t get gold bars when I need to continue on a level. Help
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The game locked up and then it just kicked me out!!! Now I can't get back in. Want back in!
Can u let me back in?
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Level 6440
Stuck on level 6440. Nothing seems to be working and have exhausted all the boosters. Praying for a miracle
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How do I pass level 963 in Candy Crush Saga?
The items will not go through the bottom. They have licorice or another candy in them. No matter how often I try to blast them through they won't go. There must be a defect in this game....if not please tell me how it works. The tutorials don't go this high. Nothing in your help section gives an answer for this!!!!!…
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Level 6930 Not working
As soon as I go to play level 6930 this morning I get the oops error with not enough targets available. I am using Windows 10 and the app just updated last night. Please help.