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Issue receiving my prize
I had won the hour of the candy bomb and an hour of lives from the competition but when I went to continue to play the game it wasn't there. It had said I received it and I clicked claim prize but it never showed up
Level 363
I am in Candy crush saga level 363. It gives me only 10 moves. When I went to tips for level it said there are 30 moves. Why do I only have 10 moves?
Hi my candy crush got deleted. I have reinstalled the app but it starts from level one. Please helpp
Please help me restore my old candy crush level. I have not synced it with facebook
My 1 hour bomb lasted only 1 game.
Received the F5 1 hour bomb, it lasted only for 1 game then disappeared. I routinely clear my cookies/cache so that is not a solution to the problem. I cannot provide you with a screen shot because of the very faact that my 1 hour " bomb award" disappeared. Playing on a (Windows) PC. I am reporting what appears to could be…
Why are my boosters and prizes disappearing before I can use them?? For a week this is happening,
Why are my boosters and prizes disappearing before I can use them?? For a week this is happening, on the higher levels I need them but the game is removing them. Please help!
F5
I reached a milestone in F5 and was awarded one hour of color bomb. I did not get it. This has occurred previously but I didn't report it.
Level 1457
I have always this error in level 1457with several moves available it’s impossible to play and move forward.
Friend challenge
I did not receive the second prize for reaching the goal playing with my friends. How/when will I receive that reward?
Problem with progress sync
I´m level 439 in my IOS device, i tried to sync via king account and in my new ANDROID device, or in my IPAD the level that i have is only 11. How can I get my level 439 in my king account. I asked via email and they told me that i need to ask here to recover the level. Regards and thanks for your support.
level 3332
Level 3332 has only 10 moves on iPhone platform. video shows 21 moves. Cannot complete with only 10 moves. Any updates or suggestions? Thanks