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Refund for gold bars never received
This has been going on a while. Every time I try to purchase on 2nd try, I have to try again. I have 2 months of bank statements to prove. How do I get a refund? Tried emailing, nothing.Ready to delete both CC Soda and CC saga, it's happening on both. Other games from other companies don't do this. Now that you no longer…
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Lost my Spaceship Boost
I am reposting this since I posted this last night from my mobile and now I can't find it. My Spaceship Boost disappeared and I know I did not use it - not intentionally. I never saw it go off, so I have no idea what happened to it. Can you look and pinpoint when it was used or how it disappeared? I was saving it and now I…
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Lost level on candy crush after playing for years
Please help lost my levels last week I was on level 2333 I turned ofy phone .when I went back on cc I was at 2180 on wednesday another world was added and again I was on level 2195 again at the spanner at this rate I will not get back on to my level foron the .I have been playing with cc for years and I am so dissapointed…
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when play candy crush saga, my gold bars decrease and I don't remember using them.
when play candy crush saga, my gold bars decrease and I don't remember using them.
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Candy Crush did not advance me to the next level
I successfully completed level 2187 and when I returned to the page, Candy Crush did not advance me to 2188. I also purchased $5.00 in gold bars to help me complete the level. What happened?
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KING: YOU NEED TO FIX THIS ISSUE A.S.A.P.
Your game crashes. When it crashes, your players lose all their boosters. What are we playing for? To earn boosters to make the game more fun. You have all these little mini games we can play to earn more and more boosters. I had 20-90 of every booster. I earn and use boosters regularly. But your game crashed and deleted…
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Why were 30 of my gold bars taken when the app store couldn't be reached?
I wanted to continue playing Level 2191 because I had only 4 jellies left & each time I tried (3) to continue I got a message saying waiting to reach Apple store but it took 30 of my gold bars {I didn't notice until the last time or I wouldn't have continued to hit the button to continue playing}. Can I get my gold bars…
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Refund for 10 gold bars lost because game froze?
Playing game, purchased 10 gold bars to continue game using PayPal. Finished the purchase, proceeded to continue game and it subtracted the purchased bars then froze.
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Not syncing my different devices.
I have 1 tablet and 2 phones but candy crush has me in different levels although I'm using the same email. Please fix. My highest level with purchases is 1288. I have 106 donuts, 43 stripe and candy wrappers, and 71 fishes. I would like all of these things to syncs to all my device.
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Lost my progess
Could not connect to game on my iPad mini so I followed the instructions to delete and download. After I downloaded I was brought to the beginning. Hope you can help.