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(Ticket-Id:3150349)- I am sorry but I don't see how you have answered my problem.
I have not updated anything. I have not changed platforms. I played a game. Closed CC and reopened it. I was back at level 1. Closed it again and reopened it and I was back at the level I should be on and still had lives and bars. ALL boosters gone. All this happened within the space of 2 minutes. Second time since 2…
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No sound!
I play on a desktop, I have sound for every other game, but this one. please help!
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I opened a Treasure Chest on 658, on my Ipad (Android) and received 6 hrs of Free Play
I opened a Treasure Chest on 658, on my Ipad (Android) and received 6 hrs of Free Play - am due in Cardiologist Testing at 6am tomorrow morning, will I lose the time & the booster - going to bed & taking medication for the Heart Study now? Just Crazy the timing, not that I am not grateful, but, I really did not expect…
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Switch account
After upgrading my phone I'm stuck on my daughters account. We both have separate cc accounts and separate Facebook accounts but for some reason I'm signed on cc with her name instead of mine. I tried signing off fb and cc and shut down my phone for 10 minutes but it didn't work. I also notice this question is coming from…
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I'm trying to purchase
I'm trying to purchase the mystery box package as it won't even allow me to put in payment info. When I click it, it immediately tells me it failed and no money was removed from my account
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Syncing and login with facebook
I have reset my Facebook password and therefore have to sign in to candy crush again. Everytime I sign in, I get a notification on my Facebook account that I have done so on the CC app but the app doesn't sync and/or login, and I'm back level one from level 1389. Please help.
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Screen freezing
i have made a number of purchases tonight and when I buy the boosters the screen is freezing on my iPhone and I can't finish level! Feeling cheated and annoyed as I know I will be charged! Feel like abandoning candy crush, help!!!
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Had 19 gold bars yesterday, now only 1. Anyone else loosing gold bars?
I notice from time to time other items are missing, but oh well. But to take all my gold and leave me 1. Aughh!
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Refund
I am tired of buying purchases through the game. Whether for boosted or the gold bars, they always freeze or you don't give me everything I need. I want a full refund for the purchases I made today and yesterday. I can't complete the levels I bought them for because you guys always freeze. It's bullshit.
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unable to sync updates level from mobile to laptop
hi already finished level 1955 on my mobile phone, I tried many times opening this game to my other mobile phone and laptop but cant sync. everytime I open my game in my laptop still im in level 1954. It happened to me also the last time I finished other level I have no choice but to repeat it again to my laptop. Can you…
