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Hi @Cezdiamond! Can you please message me too? I was at about level 500+ When it took me back to level 1! I've tried logging out and logging back in and have tried logging out of Facebook as well but still nothing! I don't think I ever connected it to Facebook or email in the past. Can you still help me ? I really don't want to start overI have the same issue.. not registered by email and have lost my progress from about 1485 when I sync with Facebook it takes me back to level 1. ☹️
Please help me restore my levels as well. At was at 1000 and something and all of sudden I'm back at level1!! I wasn't logging in through Facebook.I have the same issue.. not registered by email and have lost my progress from about 1485 when I sync with Facebook it takes me back to level 1. ☹️
I'm thinking there must be no way to correct this. I never received a response and nobody ever wrote here to say they did or did not get their level restored. I just gave up jelly. Luckily I was connected to facebook for candy crush. It would no longer open on Windows 10 so I downloaded an android emulator (amiduos) so I can still play on my pc.