how to restore all the level progress in candy crush saga.I was not connected to facebook.

Vida_S

@Cezdiamond

I have the same issue. I lost my level 1412 progress when I was trying to move progress to new device by connecting to facebook. The old phone said all progress synced, but then when I connected to Facebook on the new device, it started syncing level 1 with my account! So now I've lost all progress! Please help. 

Thanks

Cezdiamond

@Cezdiamond

I have the same issue. I lost my level 1412 progress when I was trying to move progress to new device by connecting to facebook. The old phone said all progress synced, but then when I connected to Facebook on the new device, it started syncing level 1 with my account! So now I've lost all progress! Please help. 

Thanks

I will send you a message.

summer-5

help... have the same problem.. lost my level.. pls thanku

Cezdiamond

help... have the same problem.. lost my level.. pls thanku

Hi Summer I will send you a message!

Penny_Phuah

Hello there, I seem to have the same problem as everyone here. I don't know how to recover my 840++ level when I try to sync everything together through Facebook on my new device. I'm sorry but is there any way to recover it, please?

Anna_Anderson

Please can someone help with the no account error not sure why it is not working.

Thanks

Dave_H

@cezdiamond

Same problem here. Help, please. I got a new phone and was sent back to level 1. I was at level 1266 and had 59 gold bars and hundreds of boosters. 

Vlasnik_Fiata

I am playing the game on windows without any login or facebook link. Today I've seen a message to enter email and password and in such case, the game would not "forget" my progress. When I did so, it put me on a level 1 (it actually DID FORGET my progress). If I sign out and try again, again I am on level 1. Any solution?

Kelly-20

Log out of Facebook on your device. When you go into Candy Crush use the same email account that you use to log into Facebook. Type in your password. It will take you to a log in with Facebook screen. Log in and it takes you to candy crush at your present level. At least it did for me.

Vlasnik_Fiata

I am not logged in with facebook at all, never was.