I won the Create Striped Candies contest and it is stuck on calculating the results

MarkHawk

I was in third place the last time I checked...before it wouldn't show me the results anymore. Just stuck in a loop of loading results. Now I have no idea.

Hi, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care

MarkHawk

Hi guys,

I have sent each of you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care

Hi guys, please check for your private message and get back to me. Thanks. - Mark

MarkHawk

I have the same issue as everyone else. Nothing but a spinning circle and "calculating results". Now the link to the contest results in the game is gone. What happens now? All that effort for a software bug? I sure hope not.

Hi Kyle, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care

Jane_Sadenova

Hi guys,

I have sent each of you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care

Please check my account too. Thanks.

Mrsfitz16

I am having the same problem.

MarkHawk

I am having the same problem.

Hi, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care

Rachael35

That happened to me also -- I got 2nd place in the striped candy contest with the Whale and I never got my prizes! 

Jane_Sadenova

Hi guys,

I have sent each of you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care

A kind reminder. Still didn't get any response regarding the issue.

bookgal29

Hi guys,

I have sent each of you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care

I am having the same issue, and can provide 2 tickets numbers that I was emailed. Thanks in advance!

Moniek

Hi guys,

I have sent each of you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care

I had also the same problem. I won the contest but also it keeps on calculating. I had opened a ticket 3952847 but did not get any response.