I won the Create Striped Candies contest and it is stuck on calculating the results

Chris_Rice

I am having the same problem.  Only difference is that now it has disappeared in the game...

Michele_Holmes

Hi guys,

I have sent each of you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care

I have the same issue .i won 3rd place

Mark-6

Hi guys,

I have sent each of you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care

Same issue, nothing in my envelop. I did report yesterday, but now the challenge has been removed and no bonus ever awarded. Very disappointing for a loyal player! (Finished in #1 spot)

Pnrman

I have been having the same issue, now the contest doesn't show at all.

Danielle_Fasolo

Same issue here! I won and just spinning. Now it's gone

Kelly_Miller

I have the same issue. How do I resolve it?

Kyle_Xanth

I have the same issue as everyone else. Nothing but a spinning circle and "calculating results". Now the link to the contest results in the game is gone. What happens now? All that effort for a software bug? I sure hope not.

Bryan_J

Hi guys,

I have sent each of you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care

Send me the stuff to check mine too please. I won first in mine but I don't even see the event in the envelope section anymore.

David_S

Same problem here. What's going on?

Dennis_Wilson

Hi guys,

I have sent each of you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care

Mark, I'm not seeing any private messages in my Inbox/envelope. Please assist.