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I won the Create Striped Candies contest and it is stuck on calculating the results

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Answers

  • Elyssamz
    Elyssamz Posts: 1

    Level 1

    I'm having the same issue for two days now it's been calculating results. please help. 

  • Isabelle_Aube
    Isabelle_Aube Posts: 1

    Level 1

    I have the same issue.

  • JD-4
    JD-4 Posts: 1

    Level 1

    Hi guys,

    I have sent each of you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

    I got 3rd place and am experiencing the same thing as everyone else here... please help Mark!Thanks
  • Marie_Smith-2
    Marie_Smith-2 Posts: 1

    Level 1

    Hi guys,

    I have sent each of you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

    I reported this yesterday and have a ticket no. Can you look into mine too please. I got 1st place. Thanks
  • Caroline-8
    Caroline-8 Posts: 1

    Level 1

    Hi guys,

    I have sent each of you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

    I have this issue as well. Can you please assist me?
  • Icewlf
    Icewlf Posts: 1

    Level 1

    I have the same problem

  • Ezeex
    Ezeex Posts: 1

    Level 1

    Same problem here too! iOS 10.1 user, with app up to date. Thanks! 

  • AJ-3
    AJ-3 Posts: 2

    Level 1

    I also followed the help in the private message and I lost all my boosts (All of them) I had like 10 or more of each. And nothing left except the gold bars.

  • A_COTH
    A_COTH Posts: 1

    Level 1

    Ditto. I have a screenshot showing that I won. Still calculating. 

  • Disco
    Disco Posts: 1

    Level 1

    Hi guys,

    I have sent each of you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

    Can you please check my account as well? Thanks

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