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This is an account level issue rather than a game/device issue, so uninstalling/reinstalling has no effect other than to lose you the bonuses you had already accrued.
I've now had this problem for nearly 2 weeks and this thread hasn't been updated by anyone from King in all that time. They said they were looking at it, but really, how long does it take to look at something and respond with some information. Is this not happening to enough people yet to warrant a response?
Where are the forum admins? can't they pester King for a response? If not then why is there even a support forum here.
I'm enable to use some of the featurings of the game because i can't connect...
Hello and welcome to this community Here is a link:
Please search for your device and the problem. https://community.king.com/en/blog/categories/blog-posts
Otherwise please come back! Good luck
The same problem keep happening
OK, it seems you are having problems similar to what is going on over here.
And it looks like it has not been resolved at this time; so we will be told to wait a bit for the solution, for it is on their (department which handles such things) timetable for when they shall fix this...
Thats whats been happening to me for last few days, fix it king
After a week of this mine has finally sorted itself out. Hope it's not temporary!
It’s interesting that they can’t fix the connection error for my profile without me losing all my bonuses. But I still get the advertisements coming in no trouble.
I wonder if there is something else going on here?!
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Am disgusted in the way I have been treated. I feel conned, ignored and totally appalled by the LACK of 'HELP' FROM A NON EXISTENT REAL HUMAN CUSTOMER SERVICE! Am not the only person with the same issues. Does anyone actually check reviews etc???!