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Wheel and Extra Moves stuck on loading/ connecting

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Answers

  • Posts: 24

    Level 3

    Are you connected on Facebook with the game? I had to reconnect with FB to get my boosters back.

  • Posts: 1

    Level 1

    My ID is 8598197959

  • Posts: 3

    Level 1

    I was connected via king/email.

  • Posts: 24

    Level 3

    Wow I'm sorry to hear that. What I would do I would send a Ticket over to Candy Crush Saga team tell them what happened see if they'll reimburse you those they might put them on your game

  • Posts: 24

    Level 3

    replyto.candycrush@king.com

  • quote:

    What I would do I would send a Ticket over to Candy Crush Saga team tell them what happened see if they'll reimburse you...

    They should, but (unless they're bought) they won't.

    They prefer you to buy...

  • Posts: 3

    Level 1

    No where do they even specify connect via Facebook or lose all boosters. With how heavily they monitor this forum you think they’d tell people not to “uninstall then reinstall” even though multiple people say to do it on every single page. And now this is the only thing in my “events” tab.

    CDF0ED08-9DFC-4893-99EF-3D507C16723F.png


  • Well, that's the nuclear option.

    I'd never advise doing that, b/c that's leading folks down the wrong path there...

  • Posts: 24

    Level 3

    The only reason I did it is because I sent a ticket over the Candy Crush Saga team they're the ones that said do it so I did it worked and they gave me my boosters back

  • Your bought boosters, sure.

    Otherwise, players are SOL...

This discussion has been closed.