Wheel and Extra Moves stuck on loading/ connecting

aida1369

aida1369

Freddy_

internet connection has to contact store for purchases.if your connected try turning off your device and restarting. i sometimes have trouble with connection

kiara_wael

Hi @aida1369 . welcome to our Community 🙎‍♀️

There has been an issue that some players have experienced when they try to connect to the game. You can read more about it here. 

Stay Safe

AnokasAna

I have the same problem. The extra play wheel doesn't work, so I can't use the gold bars either. Roulette keeps spinning trying to connect to the app, and doesn't stop. My ID is 8598197959

Freddy_

Try turning off your device and restarting normally works if I have connection issues

kiara_wael

Hi @AnokasAna . Welcome to our Community 🙎‍♀️

Have discussion about Wheel 👇️

https://community.king.com/en/candy-crush-saga/discussion/281860/wheel-and-extra-moves-stuck-on-loading-connecting

Stay Safe

AnokasAna

I have the same problem. The extra play wheel doesn't work, so I can't use the gold bars either. Roulette keeps spinning trying to connect to the app, and doesn't stop. My ID is 8598197959

kiara_wael

Hi @AnokasAna . Welcome to our Community 🙎‍♀️

This Issue have discussion here👇️

https://community.king.com/en/candy-crush-saga/discussion/281860/wheel-and-extra-moves-stuck-on-loading-connecting

Stay Safe

xgodlessx

I uninstalled then reinstalled like many suggested and it deleted literally every booster I had saved up but kept me at the level I’m at. I had hundreds saved now I have nothing