Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi there, sorry you are having a rough time. It sounds like your progress was temporarily not being saved. If you try playing a level (win or lose) you should get your events back, assuming you are now connected!
My game is not showing the special events.
It is not showing on my phone or iPad.
Hi @Avephoenix, i am seeing that you are playing on an old version of candy crush. Note that for the best gaming experience is on a windows 10 or 11
I'm just glad to see it back and fixed
What is up with the chocolate box? It disappeared for a while and is now back. However, the last two time that I completed it and went to claim my rewards, it has me starting all over again. I am not happy about that situation.
Hi there, the Chocolate Box has had some issues over the last little while. You can find all of the info here. Happy holidays!
Welcome back to the King Community.🥰
My guess is you have had such a problem due to a temporary error but now everything is normal. You may not have the same problem again but you should note that each session of Chocolate Box has up to 2 days. Once this time is over, your Chocolate Box progress will be reset.
Thank you!
The amount has been deducted and I have not received anything. Please help
Dear Customer, You have successfully purchased Midasplayer Vertriebs GmbH - Extra small offer (Candy Crush Saga) on your bill with the amount of SAR 19.99 VAT Inclusive from Google Play
لقد أجريت عملية شراء من Midasplayer Vertriebs GmbH على Google Play.
رقم الطلب: GPA.3396-3069-1455-59724
تاريخ الطلب: 01/01/2022 2:58:51 ص غرينتش+3
Where is my chocolate box. I have not hadd it since april 2021. I was told you are working on it many months ago and it still is not fixed. Everyone else has the box back. I can't seem to get an answer from anyone. Can someone please fix my problem and give me back my chocolate box?