Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
🎬️ Video ads disappearing or not available
Answers
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Hi and welcome to the King Community
The video ad feature is still a test feature, which means that some of you can get Lives, while others can get Booster or other items from this feature.
This also means that the video ad feature will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the video ads in your game, just stay tuned and keep an eye in the game to see when it's back.
More info HERE.
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quote:
Why am I not able to watch ads for extra moves on CCS & CCSS?
Hey there, this is strictly referring to the Saga here (as this is the Saga section); although the Soda probably operates on the same principles.
But it seems like you're not part of an experimental test group (of lab rats) with the feature, see here.
Some will get adverts & others won't, different people get different features; so you just have to deal with the experiment for as long as it lasts, but (try to) have fun.
And do not delete the game in an attempt to receive the feature, as any accumulated boosters/received game lives would also be deleted (if playing via mobile devices); see this.
You're basically at the mercy of those tasked with maintaining the game on whether or not you ever get the feature.
But once you make a purchase within the game, don't count on it; here's an example from another unfortunate player.
Lab rats, such adorable little creatures...
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Hi and welcome to the King Community
The video ad feature is still a test feature, which means that some of you can get Lives, while others can get Booster or other items from this feature.
This also means that the video ad feature will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the video ads in your game, just stay tuned and keep an eye in the game to see when it's back.
More info HERE.
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Hi and welcome to the King Community
AD video is in the Test Group so we cannot say for sure that you will always find this feature.
However, in some cases the future may be missing for temporary problems.
Keep playing the game, you can get the future back again.
More info HERE.
