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My mobile phone was broken recently. When I log in to play in my new phone, my inventory items have all gone! Can I get back my inventory items and how?
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Simply put Sandy, no you can't get your inventory items back. Your boosters are stored on the memory of the device on which you play and they can't be transferred from one device to another
Welcome to Sweet King Community! đ
Very sorry for your problem! You can check to read here (Lost boosters on your mobile? Oh no! Letâs see if we can solve it!) that I hope you can understand to read them.
â ď¸ So please also attention when you have trouble to lose all of your inventory lives and boosters! â ď¸
1. The inventory lives and boosters also cannot be transferred / saved to any devices on any King's Games when you switch out new or change or upgrade device or reinstall game!Â
2. The inventory lives and boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that they are not saved on our servers especially if you didn't have the game saved.Â
Itâs best not to store too many Lives and Boosters on your device, as there is a chance they may be lost, or affect the game play.Â
They do not replace items and help you to return your inventory lives and boosters back that have not been purchased but if you have however lost purchased items, please report this to their Player Support team here and then ask and send your Game ID (How to find your Game ID), so they can help. đ
