Game not working on Google Chrome

Sally_Aveni

I'm on Windows 7, but it's worked all along.

Anybody else have this problem? Fix for it?

KewtiePie73

Candy Crush disappeared from Facebook at the end of July 2023. Then it came back on Facebook and worked just fine. About 2 weeks ago, I attempted to play on Facebook. I clicked on the game. It said it was "downloading". It supposedly downloaded, but nothing happened. I get the orange King screen, but it doesn't any further than that. Then I get a a dialogue box that says it's not responding and am given the options to "wait" or "exit". If I click on "wait", nothing happens. What is the issue?

kiara_wael

Hi and Welcome to the King Community

Thank you for reporting , Ill give this feedback to the Game Team. in a meantime please check this page

https://community.king.com/en/blog/discussion/247422/having-problems-connecting-to-facebook-on-your-device

ijaz_ali

Candy Crush Saga is not loading on my Facebook on PC using the Chrome browser. Please assist to fix it.

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/2802153#Comment_2802153

Candy Crush Saga sometimes need the latest version of Chrome.

On your computer, open Chrome

.At the top right, click More Click Update Google Chrome.

If you don't see this button, you're on the latest version.

Click Relaunch.

Go back to the site with Candy Crush Saga game.

At the top left, click Reload.

If this doesn't solve your problem, let us know again

jmaika

https://community.king.com/en/candy-crush-saga/discussion/comment/2802243#Comment_2802243

This didn't solve my problem. i still get the orange screen and a wait for this page to load or exit button. all other games work fine. When are you going to fix this bug???

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/2852163#Comment_2852163

Hello @jmaika🤗 Hearty Welcome to our sweet King Community!

I am sorry to hear that you are experiencing issues with your game loading!!

Which device are you using to play the game? How long have you been experiencing it?

Please reply back by tying in the blank box given below to my comment🍫🍫

Linda_T_

Candy Crush is not loading through Facebook! Using Sonoma 14.1.2 on iMac. both Safari and Chrome, haven't been able to play in Chrome for over a month. Really poor!!

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/431424/candy-crush-not-loading-through-facebook

Hi Linda @Linda_T_ 🤗

Hearty Welcome back & wish you a very Happy New Year🎉

The issue with the game on MacBooks with Sonoma software is still the same! They King team is looking into it for a fix but, it is taking longer than expected!!

Hence, till the issue is fixed, please continue using Chrome to play the game. Once the issue is resolved, I will definitely give an update to you all👍️

Thank you for understanding & have a wonderful rest of the day🍫🍫

Falcon910

It's 2024 and Candy Crush is running sloooooooow as molasses. WHY?

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/431451/2024-slow-action

Hello @Falcon910🤗 Hearty Welcome to our sweet King Community!

I am sorry to hear that your game has slowed down!! Which device are you using?

Are you talking about the whole game OR when you are playing a level?

Please reply back by typing in the blank box given below.

Thank you for joining our Community & have a Happy New Year🎉