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Failure to contact to apps store, please help to solve as attached
Hi @Garrywong and welcome to the Community!
This is a problem that is under investigation!
You can read more 👉HERE👈
Same here, all day. Tried clearing app cache (Android), restarting phone, logging in/out, etc... nothing works.
Hello @Garrywong 🤗 Hearty Welcome to the King Community!
I am sorry to hear that you are also experiencing issue with the store in your game!
None of the troubleshooting steps worked because the issue is not on your side! We have received many complaints and we are compiling those in our main thread —> Error in Contacting Store — Under Investigation (please click on the Green letters to check others' complaints).
The Candy Studio is investigating this issue! But, we do not have any update yet! But, please do not reinstall your game as it will not resolve the issue!
If you have any questions in the meantime, please type below!
Thank you for your patience & understanding🙏
10/07/24 Still not working
10/07/24 Still not working.
11/07/24 Still not working
Still not working!!Any updates someone?
12/07/24 Still not working
Still not working