⛔ Error Connecting to App Store - Under investigation!

Ajane

Playing with my tablet is anything alright. But with my smartphone, I cannot use my life. Connection to play store don't work anymore.i installed new. Startet mobile new. Nothing changed.

kiara_wael

Hi and Welcome to the King Community

This issues has been reported to the game team in the meantime , Please check this step here

• Check Internet Connection: Ensure you have a stable internet connection.
• Restart the Game: Sometimes, restarting the game can resolve connection issues.
• Update the Game: Ensure the game is updated to the latest version.
• Clear Cache (Android):
  1. Go to Settings > Apps > Candy Crush Saga > Storage > Clear Cache.
• Reinstall the Game: Try uninstalling and reinstalling the game. Progress is saved if connected to a King or Facebook account.
• Contact Support: Follow the steps mentioned above.

kiara_wael

Hi and Welcome to the King Community

This issues has been reported to the game team in the meantime , Please check this step here

• Check Internet Connection: Ensure you have a stable internet connection.
• Restart the Game: Sometimes, restarting the game can resolve connection issues.
• Update the Game: Ensure the game is updated to the latest version.
• Clear Cache (Android):
  1. Go to Settings > Apps > Candy Crush Saga > Storage > Clear Cache.
• Reinstall the Game: Try uninstalling and reinstalling the game. Progress is saved if connected to a King or Facebook account.
• Contact Support: Follow the steps mentioned above.

kiara_wael

Hi and Welcome to the King Community

This issues has been reported to the game team in the meantime , Please check this step here

• Check Internet Connection: Ensure you have a stable internet connection.
• Restart the Game: Sometimes, restarting the game can resolve connection issues.
• Update the Game: Ensure the game is updated to the latest version.
• Clear Cache (Android):
  1. Go to Settings > Apps > Candy Crush Saga > Storage > Clear Cache.
• Reinstall the Game: Try uninstalling and reinstalling the game. Progress is saved if connected to a King or Facebook account.
• Contact Support: Follow the steps mentioned above.

kiara_wael

Hi and Welcome to the King Community

This issues has been reported to the game team in the meantime , Please check this step here

• Check Internet Connection: Ensure you have a stable internet connection.
• Restart the Game: Sometimes, restarting the game can resolve connection issues.
• Update the Game: Ensure the game is updated to the latest version.
• Clear Cache (Android):
  1. Go to Settings > Apps > Candy Crush Saga > Storage > Clear Cache.
• Reinstall the Game: Try uninstalling and reinstalling the game. Progress is saved if connected to a King or Facebook account.
• Contact Support: Follow the steps mentioned above.

lifau

Frage

Cinder915

why when game ends does the App Store freeze up

Knitter3

MY candy crush saga can't connect to the app store.

Alienscar

Hello @lifau there is an ongoing issue with the app store that is currently being investigated by King.

https://community.king.com/en/candy-crush-saga/discussion/457872/error-connecting-to-app-store-under-investigation

Alienscar

Hello @Knitter3 there is currently an ongoing issue with the app store that is being investigated by King. Please do not uninstall your app.

https://community.king.com/en/candy-crush-saga/discussion/457872/error-connecting-to-app-store-under-investigation