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📩 Email notifications Customise your experience in the forum! HERE
Retrieve progress
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Answers
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Hi and welcome to the community.
Very sorry but dont worry as if you uninstall the game you will only lose boosters and lives but not the progress and gold bars.
So tell us if you were saving your game through facebook or king account. If yes just login through same account and play and complete a level and you will get your progress back.
But if you didnt save your game through facebook or king account then the only solution is that You provide us your game Id and we will request our CM to manually recover your progress.
To know your game id please check this link.
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Welcome to Sweet King Community! 👑
Oh No! Have you lost your current level on Candy Crush Saga? 😢
Don't worry! You can check to read and follow these troubleshooting steps of this problem. (This solve discussion by Community Team.) (Any Device) 😉
So click here to read to follow these troubleshooting steps of this problem that I hope this helps and you can back to your current level on this game! 😉
If it's still not worked by Save Current Level Steps, you can click on "Contact Us" on bottom of the page then select "Problems with my Game" and then "Game didn't save" and finally you ask a problem and send Game ID (but use Game ID with phone as well and How to find your Game ID) that I hope they will help you but it taken longer.
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
🍭 Have a nice and safety day! Sugar Crush! 🍭
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We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.
Your game progress has been saved up to the level you synced the game with the server.
However if you have lost a very small number of levels then I suggest you to try again the lost levels because manually resetting the game progress will reset your collected star and high scores.
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