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⛔️ Temporary game issues 27 October
Answers
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@MarciaBilton @didzwho @tashanc @tsotsito Please find more info and updates about the Chocolate Box HERE.
@madmadmad New levels will be released on Thursday this week. Find more details HERE. Next week we'll hopefully be back on our Wednesday releases.
@crooks Have you tried clearing the cache and cookies on your browser? This should help to get the game loading if it has got stuck on the issue.
@Iceprincess9 @cottagelife @Lee_Lindner @shshmul @amyemma @fairy5 @manjula_trivedi New levels will come out today. Please find more info HERE.
@bugwacker Please email Player Support to get all lost purchases restored. You can email them directly from the game through the Settings up to the right and then from the Help Center.
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@Dreday373 Please try with restarting the app and device and see if all details get restored and reconnected. On Facebook or King.com, try with clearing the cache and cookies on your browser.
If this doesn't help, please email Player Support so they can check why your game is not back on track yet.
You can email them directly from the game through the Settings up to the right and then from the Help Center on mobile and the Windows app. If you play on desktop on Facebook or King.com, then use this form HERE, but remember to enter the same email that you use for your Facebook or King login.
This discussion has been closed.
