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I won the Create Striped Candies contest and it is stuck on calculating the results

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Answers

  • Chris_Rice
    Chris_Rice Posts: 1 Newbie
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    I am having the same problem.  Only difference is that now it has disappeared in the game...

    Flag · Helpful Sweet Love Haha
  • Michele_Holmes
    Michele_Holmes Posts: 1 Newbie
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    Hi guys,

    I have sent each of you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

    I have the same issue .i won 3rd place
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  • Mark-6
    Mark-6 Posts: 3 Newbie
    edited November 2016
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    Hi guys,

    I have sent each of you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

    Same issue, nothing in my envelop. I did report yesterday, but now the challenge has been removed and no bonus ever awarded. Very disappointing for a loyal player! (Finished in #1 spot)
    Flag · Helpful Sweet Love Haha
  • Pnrman
    Pnrman Posts: 2 Newbie
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    I have been having the same issue, now the contest doesn't show at all.

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  • Danielle_Fasolo
    Danielle_Fasolo Posts: 1 Newbie
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    Same issue here! I won and just spinning. Now it's gone

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  • Kelly_Miller
    Kelly_Miller Posts: 1 Newbie
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    I have the same issue. How do I resolve it?

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  • Kyle_Xanth
    Kyle_Xanth Posts: 3 Newbie
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    I have the same issue as everyone else. Nothing but a spinning circle and "calculating results". Now the link to the contest results in the game is gone. What happens now? All that effort for a software bug? I sure hope not.

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  • Bryan_J
    Bryan_J Posts: 1 Newbie
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    Hi guys,

    I have sent each of you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

    Send me the stuff to check mine too please. I won first in mine but I don't even see the event in the envelope section anymore.
    Flag · Helpful Sweet Love Haha
  • David_S
    David_S Posts: 2 Newbie
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    Same problem here. What's going on?

    Flag · Helpful Sweet Love Haha
  • Dennis_Wilson
    Dennis_Wilson Posts: 6 Level 2
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    Hi guys,

    I have sent each of you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

    Mark, I'm not seeing any private messages in my Inbox/envelope. Please assist.
    Flag · Helpful Sweet Love Haha

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