Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi and Welcome to the King Community
Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.
This also means that the video ads will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.
Hi and Welcome to the King Community
Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.
This also means that the video ads will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.
I wish I read this forum before, I wouldn't have made the mistake of purchasing something. Now my ads are gone and as I'm not planning on making any additional purchase I want to know if they'll ever come back. So if anyone ever made this huge mistake, please let me know if you got them back and if so, how long did it take so I can know if I need to delete this game or not.
Please moderators, don't bother with the "Ads are not guarantee" narrative. I've had them for years and they disappeared as soon as I made a purchase + it is clearly a pattern and an unfair situation