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Why am I not being sent anything to confirm my email address?

Debbie4
Debbie4 Posts: 2

Level 1
in Support

I have a rectangular box on my screen to confirm email. I keep watching and waiting and nothing is being sent to me. Please Help.

Answers

  • kiara_wael
    kiara_wael Posts: 156,929

    Hi and Welcome to the King Community

    Thank you for the feedback , Did you email to Player Support Team here and tell your Game ID there. please also checking spam folder.

  • Doondie
    Doondie Posts: 1,255
    edited May 2023
    https://community.king.com/en/candy-crush-saga/discussion/404078/why-am-i-not-being-sent-anything-to-confirm-my-email-address

    Hello, Debs,

    Welcome to the forum! 👋

    What e-mail confirmation are you referring to? Here on the forum? Got a screenshot? 🤔

  • Debbie32
    Debbie32 Posts: 42

    Level 3

    Thank you @kiara_wael @Doondie @Diamond_Lim for trying to help me. I was trying to change the information in my profile from Mazza50 to something else, so I could use my first name. I contacted customer support and they mailed me links into the community, which was no help. I checked my junk folder and the confirmations were all there, but it still didn't work for Debbie4. I decided start over and try this again, everything seems to be working properly now. Anyone that knows me under Mazza50 or Debbie4 just forget about it.😁 I am now and forever Debbie32.☺️ I am sorry for any inconvenience this may have caused. @Diamond_Lim can you please put me back on the tagging list, I answer YES to all 3 questions and want to subscribe. Thank you.

  • Diamond_Lim
    Diamond_Lim Posts: 166,916
    https://community.king.com/en/candy-crush-saga/discussion/comment/2638618#Comment_2638618

    Oh! It's okay and very glad to see you are back on King Community now! Hooray! 🙌😄

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