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This is your chill zone! Talk about anything thatās not Candy-related with other Candy players!.
I play Candy on my pc and it has not been loading at all. My other King games are working fine.
My browser is chrome
Oh!! Thank you dear @Alienscarš
I will send in the request to merge both the threads, so that players know QueenB's message!
Thank you once againš«š«
@PummyRaj, @WendyBenson already has an answer in her other thread
Thank you for replying back, Wendyš¤
Are you playing on the browser like Chrome, Edge, etc., OR the App version?
Hi, I think it is windows on my pc and I play on Facebook
Hello @Steph333 and @WendyBenson š¤ Hearty Welcome to our sweet King Community!
I am sorry to hear about the issue you both are experiencing with the game!
Which browser are you using to play the game?
Please reply back by typing in the blank box given below š«š«
I am also having loading issues on Facebook on my laptop. Never had a problem before but I havenāt been able to play for 5 days.
ThanksĀ @WendyBensonĀ and yes, as it has mentioned here, we have reported to the developers who are currently investigating.
What Alienscar has suggested is what we recommend, try downloading the game from Windows Store if possible and or play on a mobile device if possible.
We don't have a date for the fix so please keep an eye on the game!
Apologies for the inconvenience caused and thanks for your patience while our developers investigate.
Thanks @WendyBenson there has been quite a lot of complaints about the orange screen when playing through Facebook like you do. I don't think I have seen a solution for the issue yet.
If you play on a Windows 10 (11) PC the best thing to do is download the Windows Candy Crush app and play that way. Facebook has too many issues.
@QueenB @PummyRaj
Has the Studio been advised of all these loading issues
Hello, the orange screen comes up saying downloading with the percentage, which goes up to 100%, then it doesn't open the game. It freezes and after 1 min it says page is unresponsive.
Hello @WendyBenson when you say your game isn't loading do you mean you are seeing a grey/black screen or do you mean you are seeing a spinning circle?
I also play Candy Crush on FaceBook but for days not haven't been able to due to it won't load.
I play on my laptop & have never had issues until now.
I'm having the same issue. It's been days now.
Hi and welcome to the King Community
Please chek this page
Hello @Cathyš¤ Hearty Welcome to our sweet King Community!
I am sorry to hear about the issue in your game!! Can you please tell me which device are you using to play the game?
To reply back, simply type in the blank box given below to my commentš«š«
I play Candy Crush on FaceBook but the last two days it won't load. Looks like it's loading but doesn't complete. Need help.
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We're aware of an issue affecting theĀ latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly ContestĀ progress isnāt updating Episode RaceĀ counter isnāt advancing Game progress resets to level 19,686Ā after closing and reopening the game Sync issuesā¦
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
This is happening a lot. Anyone else?
in my weekly contest it is not recording my progress. It says I have only won 5 levels this week and Iāve actually won like 7 episodes. I have played at least 150 levels this week. I am Nikki #8 on the list
I am not receiving my rewards
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you donāt, here's a quick explanation: š Video ads are not a permanent feature in the game. Like other special features, they can come and go. Theyāreā¦
Welcome to the Community š If youāre having trouble with your game, whether itās missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center š Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress toā¦
