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My Candy Crush game has not been loading for 3 days now on my pc
WendyBenson
Posts: 11
Level 2
in Support
I play Candy on my pc and it has not been loading at all. My other King games are working fine.
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Answers
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I play Candy Crush on FaceBook but the last two days it won't load. Looks like it's loading but doesn't complete. Need help.
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Hi and welcome to the King Community
Please chek this page
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I'm having the same issue. It's been days now.
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I also play Candy Crush on FaceBook but for days not haven't been able to due to it won't load.
I play on my laptop & have never had issues until now.
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Hello @WendyBenson when you say your game isn't loading do you mean you are seeing a grey/black screen or do you mean you are seeing a spinning circle?
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Hello, the orange screen comes up saying downloading with the percentage, which goes up to 100%, then it doesn't open the game. It freezes and after 1 min it says page is unresponsive.
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Thanks @WendyBenson there has been quite a lot of complaints about the orange screen when playing through Facebook like you do. I don't think I have seen a solution for the issue yet.
If you play on a Windows 10 (11) PC the best thing to do is download the Windows Candy Crush app and play that way. Facebook has too many issues.
Has the Studio been advised of all these loading issues
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Thanks @WendyBenson and yes, as it has mentioned here, we have reported to the developers who are currently investigating.
What Alienscar has suggested is what we recommend, try downloading the game from Windows Store if possible and or play on a mobile device if possible.
We don't have a date for the fix so please keep an eye on the game!
Apologies for the inconvenience caused and thanks for your patience while our developers investigate.
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I am also having loading issues on Facebook on my laptop. Never had a problem before but I haven’t been able to play for 5 days.
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