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Hello @Sally_Aveni🤗 Hearty Welcome to our sweet King Community!
Yes! There are couple more players with the same issue that you are experiencing!
Thank you for mentioning that you are playing on Windows 7. Which browser you are using? Did you try and see if you can play on a different browser and if the game works? If not, can you try that and see?
Also, can you post a screenshot please?
To reply back, you can type in the blank box given below. To post the screenshot, you can tap on the 2nd icon located in the bottom left corner of the comment box.
Talk to you soon & Happy New Year🎉