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🎬️ Video ads disappearing or not available

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Answers

  • anupxdad
    anupxdad Posts: 2

    Level 1

    edited February 19 Answer ✓

    Ad not coming

  • 糖果餅乾
    糖果餅乾 Posts: 9

    Level 2

    edited February 20

    *Edited by CM: Oops! Please repost in English so everyone can understand - Our House Rules

  • Ninna2630
    Ninna2630 Posts: 1

    Level 1

    Why is it every time I buy gold bars the ads disappear? I like the ads then it’ll be month before I see ads again

  • kiara_wael
    kiara_wael Posts: 157,009
    edited February 21

    Hi and Welcome to the King Community

    Thank you for reported . This issues is being investigated and  The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.

    This also means that the video ads will not always be available and not found in all player's games or on all devices.

    So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.

    For more Info Here

  • Masonic
    Masonic Posts: 2

    Level 1

    Why do I have to watch the full ads now. Most of them are horrible and if I skip I lose extra moves or plays.

  • PummyRaj
    PummyRaj Posts: 44,089
    edited February 23

    Hello @Masonic🤗 A Warm Welcome to our sweet King Community!

    I am sorry to hear that you are experiencing issues with the Ad videos!!

    I would suggest you to contact the King Player Support team and send them a complaint, and explain the issue⬇️

    • Click on the Pink Cogwheel located in the top right corner of the game map screen;
    • Click on the ? icon in the Settings window;
    • Scroll down to "Privacy & Terms" and click on it;
    • First option is to "report the Ads"! Click on it and you will see the steps to report the Ads.

    If you have any further questions, you can reply back by typing in the blank box given below🍫🍫

  • Masonic
    Masonic Posts: 2

    Level 1

    edited February 23

    Why do I have to watch the full ad to get extra moves or lives. What a waste of time. If you say irrelevant it won't give u any extra moves or lives

  • PummyRaj
    PummyRaj Posts: 44,089
    edited February 23

    Hello again @Masonic🙋‍♀️

    Looks like you have posted same question again!! I have already answered your previous question HERE. Please check that by clicking on the Green letters.

    I will have to close this thread as it is Duplicate thread.

    Thank you for understanding & have a great rest of the day🍫🍫

  • PummyRaj
    PummyRaj Posts: 44,089
    edited February 23

    Hello @Masonic🙋‍♀️

    Did you send a complaint to the King Player Support team?

Hey! Would you like to give us your opinion?