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🎬️ Video ads disappearing or not available

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Answers

  • kiara_wael
    kiara_wael Posts: 156,998
    edited March 25

    Hi and Welcome to the King Community

    Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.

    This also means that the video ads will not always be available and not found in all player's games or on all devices.

    So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.

    For more Info Here

  • Haddu
    Haddu Posts: 1

    Level 1

    Ads in candy crush saga

  • kiara_wael
    kiara_wael Posts: 156,998
    edited March 25

    Hi and Welcome to the King Community

    Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.

    This also means that the video ads will not always be available and not found in all player's games or on all devices.

    So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.

    For more Info Here

  • Manu_968607
    Manu_968607 Posts: 7

    Level 2

    Still I am not getting any adds and personalized adds menu not opening in my account, I am not getting booster please help me

  • Manu_968607
    Manu_968607 Posts: 7

    Level 2
    edited March 26

    Still I am not getting any adds and personalized adds menu not opening in my account, I am not getting booster please help me

  • PummyRaj
    PummyRaj Posts: 44,082
    edited March 26
    https://community.king.com/en/candy-crush-saga/discussion/440215/personalized-adds

    Hello & Welcome to the King Community @Manu_968607

    You must not be in the group of the players that receive the Ad feature! Unfortunately, as players - we do not have any control on "when" we will receive the Ads!

    I am not sure what you meant by "personalized Ads"!! I do not have Ads in my game either! Hence, I do not know "how" we can pick which Ads you want!! But, I can try to find out👍️

  • HannahLeighG
    HannahLeighG Posts: 1

    Level 1

    Ads won’t play at all.

  • Sagaryamini
    Sagaryamini Posts: 2

    Level 1

    Hai give me ads

  • Sagaryamini
    Sagaryamini Posts: 2

    Level 1
    edited March 27

    Give me ads

  • kiara_wael
    kiara_wael Posts: 156,998
    edited March 27

    Hi and Welcome to the King Community

    Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.

    This also means that the video ads will not always be available and not found in all player's games or on all devices.

    So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.

    For more Info Here

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