Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Why is it that I claimed my 100 gold bar bonus but it didn’t get into my account!
Thank you for the update @yiiaux!
Please send a complaint to the King Player Support team through this link —> https://soporto.king.com/contact
As soon as you send your complaint, you will be receiving an automated email. Please send a reply through that email and explain the issue. If you have any screenshots, it will help more.
An agent would be contacting you within 72 hours (max).
none of that worked
Thank you for replying back🤗
Please try logging out of the game — closing the game App — restarting the device after shutting it down for about 5 minutes — reopen the game and log in again. See if you will get the pop-up again to claim your Gold Bars.
If it didn't, replay a level and come back to the map screen after finishing it (win or lose) — see if the pop-up appears again.
Please let me know how it goes🍫🍫
the orange candy event
Hello @yiiaux🤗 A Warm Welcome to the King Community!
From which event are you supposed to receive these 100 Gold Bars?
Please reply back by typing below🍫🍫
Hi and Welcome to the King Community
I'm sorry to hear about this ,Unfortunately we're not able to handle missing rewards through the community but please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.
New here? Sign in or create an account to join the fun.
Is there a moderator on the forum anymore? This glitch just started today, the new levels that were just added are not syncing across my devices. All are up to date. It's also been saying occasionally about no connection, but closing out the game and restarting seems to take care of that. The real issue is the syncing…
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…
