Why is it that I claimed my 100 gold bar bonus but it didn’t get into my account!

Hello @yiiaux🤗 A Warm Welcome to the King Community!

From which event are you supposed to receive these 100 Gold Bars?

Please reply back by typing below🍫🍫

Thank you for replying back🤗

Please try logging out of the game — closing the game App — restarting the device after shutting it down for about 5 minutes — reopen the game and log in again.
See if you will get the pop-up again to claim your Gold Bars.

If it didn't, replay a level and come back to the map screen after finishing it (win or lose) — see if the pop-up appears again.

Please let me know how it goes🍫🍫

Thank you for the update @yiiaux!

Please send a complaint to the King Player Support team through this link —> https://soporto.king.com/contact

As soon as you send your complaint, you will be receiving an automated email. Please send a reply through that email and explain the issue. If you have any screenshots, it will help more.

An agent would be contacting you within 72 hours (max).