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App Update Issues⛔️Reported
Answers
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Hello and a Warm Welcome to the King Community to you all🤗 @Rachann , @silrex , @Zockstern , @littletroopr , @TaoMama , @GG2u and @Rajendra05
There are few different issues going on in the game right now! Can you all please let me know exactly which issue you are experiencing, and the device you are using?
Issue One —> Logged into the game with Kingdom account. Lost Gold Bars, profile pic, Friends list & level progress;
Issue Two —> Logged in with Facebook & lost Gold Bars;
Issue Three —> Logged in with Facebook and receiving "connection error" / wrong email & password message;
Thank you all 🍫🍫 -
Hello @krossi🤗 A Warm Welcome to the King Community!
Can you please let me know which software version is running on your iPad?
I could not see the version number of Candy Crush Saga you have right now on your device. Will you be able to look for that?
Looks like there are some issues going on in the game. Please do not reinstall your game as it will not help with the issue.
Once you reply back, I will report to our Community In-charge 🍫🍫 -
Hello @Lemonheads🤗 A Warm Welcome to the King Community!
Which device are you using to play the game?
Can you please show me a screenshots of those screens?
To reply back, you can type below. To post the screenshot, tap on the 2nd button located in the bottom left corner of the comment box🍫🍫
