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why does my music, stop playing when I start playing candy crush? And yes it is a different app Spotify to be precise
Hi everyone 😃
We are happy to announce that this issue should be fixed and you should now be able to listen, for example Spotify while playing your game.
Please make sure you have the latest game app version installed.
Thank you all for your patience and have a Sweet day 🍬✨
Hi peachloover,
We understand how important it is to enjoy your game while listening to something. You will be happy to know that our team is aware of the problem and is working on finding a solution.
In the meantime, please make sure your device and the game are both updated to the latest versions. We'll keep you posted on any updates or fixes as soon as they become available 😉
Thank you for your patience, and we hope to have this resolved for you soon.
Hi and Welcome to the King Community
Thank you for the feedback , This issues has been reported to the Game Team
I am having this same issue (wasn’t a problem yesterday & for months before). The app & my phone are up to date. Tried restarting my phone, issue is still happening (even if I swipe up to the control center and press play again). Unfortunately I will not be playing this game again until the issue is fixed as I don’t enjoy it if I’m not listening to something.
After updating candy crush, I cannot play games while listening to music (kkbox). I have seen many players have this problem and reaction. Please help solve the problem as soon as possible. Thank you.
Sorry to hear you're having trouble using Spotify while playing Candy Crush. Here are a few steps you can try to get it working again:
If the issue persists, it could be related to recent updates or changes.
Hope this helps!
IPhone 11
Hello @Arverkarda🤗 A Warm Welcome to the King Community!
Which device are you using to play the game?
Hey @TorontoPolarBear,
It's great to hear you enjoy multitasking with podcasts while playing Candy Crush!
Unfortunately, some games automatically pause media playback when launched, and it's something the developers would need to address in an update. Your feedback is invaluable, and I'll make sure it's passed along to the team.
In the meantime, here's a suggestion that might help:
Adjust Your Game Settings: First, if you haven't already, make sure to turn off the game sounds and music from within Candy Crush's settings.
Restart Podcast After Launching Game: After launching Candy Crush and ensuring the game's sound is off, swipe up from the bottom of the screen (or double-press the home button on older devices) to bring up the control center. From there, you can press play on your podcast again. It's not the most convenient solution, but some players have found it to be a useful workaround until the app is potentially updated to better handle this issue.
Hope one of these suggestions helps you enjoy both your podcasts and Candy Crush without interruption! If there's anything else you'd like to know or need further assistance with, feel free to ask.
Happy crushing and podcast listening! 🍬🎧
Hi I will raise this for you for advice from our cm 💓
You are not understanding the nature of the problem. It is not any "provider" that is involved here. The problem is that with any audio that is playing on an iPhone (from Apple Podcast app, for example, or Apple Music App, or any other audio app) the audio stops when Candy Crush Saga is launched. It seems to be a bug in the Candy Crush app that is taking over the audio of the iPhone when the app is launched, causing the podcast (or music) to stop playing. You need to switch to the audio app to restart it and then switch back to Candy Crush. Will you fix this bug?
Hi my friend welcome to the hub community
We have no control over your device settings so therefore can not alter the way your pod cast works
It will be best to contact your provider 💓
I listen to podcasts nearly continuously, and every time I launch Candy Crush, my podcasts stop playing, and I have to manually start them again. I prefer to play Candy Crush without game sounds or game music. Is there a way to get the app to respect that setting and let my podcasts continue playing when I launch the app?
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Please tell me when there will be a solution.
I have the same problem- when will it be resolved please
i have no sound on my devices. Settings on my phone and candy crush are normal. Somi dont get it?
Hi Warhammer,
Sorry to hear you're having trouble with sound on your devices. Let's try a few steps to troubleshoot the issue:
If you've tried these steps and still have no sound, please let us know, and we'll continue to assist you.
Thanks for your patience, and I hope this helps!
when i open the game and it’s connected to the internet my music or any media being played stops.And I can’t play it until i close the game.Why is that so??
Deleted: Post moved to a collection thread making the original post redundant.
How to bring back my levels if fb isn't working
Hello Playing Saga for years, now at the final episodes, and lost all boosters! My accont was set to save game, but loging out and back in didnt bring them back. This happened when I was asked to share my info with yout providers and I declined - is it the reason or just coincidence? I play on my phone only and it didnt…
Hi, I’m having an issue with the Episode Race. Every time I start a new race, it immediately shows that someone has already finished the race, which is impossible. It also seems to be the same players every time, and the same person wins instantly as soon as the race begins. I’ve played around ten rounds and the problem…
I don't get ads in my game for futher help
Oyunumda kazandığım ekn hamleler silinmiş aldıktan sonra tekrar siliniyor
Hi. I play since 7o'clock in the morning but my Evolution in Prize Party it's not updatet. I am on the first place since yesterday but even thought I colect orange candies my number it's the same.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
