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I would like to add my own experience to this thread also and I'm not sure the statement that we lose the episode race because there are not enough recordings of other players can be the answer here.
I play on mobile only and I used to reliably get the episode race last time I was at the rainbow end (that is before I gave up at 15,000 when the levels got too boring). After I restarted playing I had the episode race and I was at the top of the game for several weeks until it suddenly disappeared three weeks ago. As we are always two weeks behind Windows players I cannot see how a lack of data from other players can be the issue here, King are finding excuses if that is the reason they give. Since the episode race is a timed event the other players are irrelevant anyway and King could pit us all against the same four players. If @Carol-38 gets the episode race then so should I and everyone else playing on mobile. However, as this does only seem to be an issue for players at the top of the map it probably is related to this somehow, so I will follow your advice @Boybinary and wait. I might play a few old episodes to gather boosters and start the episode race in a brand new game after reinstalling, then log in to my game and see what I find. In the meantime I have two other games to amuse myself with.
Thanks for all those lives @cookiemae ! I do use them, so do appreciate your generosity. But if like me you find that all that mouse clicking and swiping is hard on our aging joints then better lay off a bit. You'll need those joints for next year's All Stars!
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I find it all very strange @christinewupp I've had it happen a few times in the past, but a long time ago, and I didn't believe it was because there wasn't enough recordings of other players either. Think it's more to do with them keep messing around with the system, doing lots of different things, for example adding Yeti's with a bun one end and a stick the other 🤭 They need to stop messing around and concentrate on keeping things simple, oh and add a ⬇️ feature 🤞
Hi everyone and Happy Friday 🤩
I wanted to let you know that I have passed on your feedback as well as your game ID so the team can investigate further.
We suspect that the reason could be that there are not enough recordings of other players to start the Race but team is going to take a closer look at this 👍
I'll keep you all updated once I know more,
Thank you all for your patience and I'm truly sorry for the inconvenience caused!
Hello @runovercat🤗 A Warm Welcome to the King Community!
I am sorry to hear that you are experiencing an issue in your game! Can you please explain a bit more about the issue? If possible, please post a screenshot as well.
To reply back, please type below. To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍫
Hi @runovercat🤗 Thank you for replying back and posting the screenshot!
You are having a sticky glitch that needs to be reported to our Community In-charge. So that, they can advise on what to do for this glitch!
Can you please tell me which device you are using and the game version you have right now?