Game crashing online.

margyparr · October 4

https://community.king.com/en/candy-crush-saga/discussion/comment/3167485#Comment_3167485

It works on Firefox browser, but not on chrome.

margyparr · October 4

Any help coming QueenB?

trishmac4 · October 6

https://community.king.com/en/candy-crush-saga/discussion/comment/3167652#Comment_3167652

@margyparr thanks. I may give it one last try. It stopped on Chrome..and then on Edge. It's worked for years, why suddenly it's not working and no fix for it? Makes no sense..and they seem to not care either . As usual

PummyRaj · October 6

https://community.king.com/en/candy-crush-saga/discussion/comment/3167652#Comment_3167652

Hi @margyparr🙋‍♀️

I am so sorry to hear that you are still experiencing the issue in your game! QueenB is off for the weekend and will come back only on Monday.

Until then, I would request you to continue playing the game on Firefox browser!

I need one clarification please! When you said game crashes after selecting a level - do you see a "Grey" screen, because of which, you cannot click on anything?

margyparr · October 6

https://community.king.com/en/candy-crush-saga/discussion/comment/3168423#Comment_3168423

I see this …..

trishmac4 · October 6

Thanks @margyparr . I can fiinally play on Firefox 🤗 inconvenient that I can only play on the laptop at home, but it's better than nothing..only offline on phone, so can't progress there 🤷 my.neighbour plays fine. I'm sure if it affected everyone they would have fixed it by now £ 😉

margyparr · October 6

https://community.king.com/en/candy-crush-saga/discussion/comment/3168817#Comment_3168817

I reinstalled on phone and that worked.

Shame nobody can give any answers here, not really a support forum is it lol 😏

trishmac4 · October 7

Thanks so much!! I didn't reinstall because i thought I'd lose good bars and stuff. But it was ok. Working now! Praise the Lord! 🤣

Game crashing online.

Answers

Categories