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Hey guys my Dynamic Duo isn’t working and it is stuck on finding a partner.
Answers
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Hi @pandasrdope, I think I tagged you in another message where you commented on it. Please do some troubleshooting to see if it works. Clear the history and make sure that you have the most recent version of the game. Then click on one of the links below to complete the troubleshooting.
Browsers
https://community.king.com/en/candy-crush-saga/discussion/218696/web-browser-update
IOS
https://community.king.com/en/blog/discussion/246638/is-your-game-crashing-on-an-ios-device
Android
https://community.king.com/en/blog/discussion/234676/is-your-game-crashing-on-an-android-deviceThis challenge has become a pain! It works sometimes but not other times. If you are looking for a way to get rewards, have you ever tried the Sugar Drop challenge. You can read more about it here:And here is a list of the best sugar drop levels
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Hi @pandasrdope, I responded to your message in another message. Perhaps it's a new glitch starting again but please try the troubleshooting that I suggested in your other message.
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@elsa Hi I already tried everything and it still doesn’t workElsa said:Hi @pandasrdope, I think I tagged you in another message where you commented on it. Please do some troubleshooting to see if it works. Clear the history and make sure that you have the most recent version of the game. Then click on one of the links below to complete the troubleshooting.Browsers
https://community.king.com/en/candy-crush-saga/discussion/218696/web-browser-update
IOS
https://community.king.com/en/blog/discussion/246638/is-your-game-crashing-on-an-ios-device
Android
https://community.king.com/en/blog/discussion/234676/is-your-game-crashing-on-an-android-deviceThis challenge has become a pain! It works sometimes but not other times. If you are looking for a way to get rewards, have you ever tried the Sugar Drop challenge. You can read more about it here:And here is a list of the best sugar drop levels
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@Elsa Hey Elsa I tried that but the glitch is still there, help pls!Elsa said:Hi guys, this does fix itself but you can do some troubleshooting to see if that helps. Clear your history and make sure that you have the most recent version of the game. Then click on one of the links below to finish it.Browsers
https://community.king.com/en/candy-crush-saga/discussion/218696/web-browser-update
IOS
https://community.king.com/en/blog/discussion/246638/is-your-game-crashing-on-an-ios-device
Android
https://community.king.com/en/blog/discussion/234676/is-your-game-crashing-on-an-android-device
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@Elsa Hey Elsa I tried the troubleshooting and it still doesn’t work, help pls.Elsa said:Hi @pandasrdope, I responded to your message in another message. Perhaps it's a new glitch starting again but please try the troubleshooting that I suggested in your other message.0 -
Thanks for letting me know @pandasrdope. I am going to tag @Cezdiamond who is the community manager and also @Jelly Jenny who is the community moderator. Quite a few messages were posted this weekend about this so it might have to be elevated to the studio.Here is a print screen of mine on Windows 10.
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Hi @pandasrdope, I will tag @Cezdiamond and @Jelly Jenny to elevate this to the studio because there are quite a few players that mentioned this during the weekend.
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The community manager and community moderator have been tagged so they should see these messages today.
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The glitch on the Dynamic Duo has been elevated to the studio so hopefully you guys will see a fix on it soon.
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