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Life requests stay in mailbox/ Lives do not get sent or received

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Answers

  • Icandyr
    Icandyr Posts: 0

    Newbie
    I'm adding first lives  but it keeps giving me the same people to send them lives   I'm not received lives
  • meechbell
    meechbell Posts: 26

    Level 3
    It's doing that for me too I think there just they old messages it happens all the time with me 
  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932
    Hi @Icandyr @meechbell
    We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.🙂

    Lives problem is a known issue.
    Our technicians have now isolated the cause of the fault and are creating a fix which will be available in a game update, version number (1.171), coming soon.
    Please make sure that you have your device set to automatically update apps, so it can be downloaded as soon as it becomes available.🙂  
  • Jacqie
    Jacqie Posts: 0

    Newbie
    The same person is asking me lives like 20 times a day. In real she ask me just once a day. I never receive 😏
  • Spinnifix
    Spinnifix Posts: 25,430
    https://community.king.com/en/candy-crush-saga/discussion/279338/sending-and-receiving-lives-known-issue-updates#latest

    Hello and welcome to this community

     Unfortunately, this is a problem. Please go to this link, you will get the answer!

     Good luck
  • mpersich924
    mpersich924 Posts: 0

    Newbie
    When I send lives to people, the requests will not drop from the list.    I now have 38 requests to send to people and they won’t clear from the list.  Is this a bug?
  • kfdover
    kfdover Posts: 14

    Level 2
    could you Please stop allowing friends to ask for a life? We are unable to send them and they just keep stacking up in our mailbox.  We send them and the come right back!! Fix the issue or make the option unavailable PLEASE 
  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932
    Hi @kfdover
    Welcome back to the Friendly King Community's Candy Crush Saga forum.🙂

    Lives problem is a known issue.
    Our technicians have now isolated the cause of the fault and are creating a fix which will be available in a game update, version number (1.171), coming soon.
    Please make sure that you have your device set to automatically update apps, so it can be downloaded as soon as it becomes available.🙂  
  • leela1234
    leela1234 Posts: 0

    Newbie
    Still have same problem as of this morning 
  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932
    Hi @mpersich924
    We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.🙂

    Lives problem is a known issue.
    Our technicians have now isolated the cause of the fault and are creating a fix which will be available in a game update, version number (1.171), coming soon.
    Please make sure that you have your device set to automatically update apps, so it can be downloaded as soon as it becomes available.🙂  
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